> For the complete documentation index, see [llms.txt](https://help.integrail.ai/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.integrail.ai/troubleshooting/request-assistance-with-agent.md).
# Request assistance with agent
In order to sufficiently submit an agent for review, provide the following information.
**1) Agent ID.**
It can be checked in Agent Settings, at the bottom:
**2) Agent JSON file.**
Click on Agent Options (the vertical dots to the right of the agent selector), and select "Download".
**3) Can it be fixed by agent configuration reimport?**
Mention if it's a permanent or certain agent deployment-specific issue:\
\- Does the issue happen if you make a new agent and [reimport](/agent-studio/editor/export-import-agents-to-json.md) it?
**4) How easy is it to reproduce?**
Mention if the issue happens on each execution, or randomly.
If it only happens under certain conditions, mention it.\
\
If it happens randomly or without clear pattern:\
\- Mention your local time zone.\
\- Take a screenshot of the error with timestamp from Agent running logs:\
Provide this information and JSON file of the agent to to review the error and help with the issue resolution.
**5) Inputs**
* If there are inputs necessary to trigger the issue, provide the value of each agent input.
* If the agent is executed via REST API, provide the triggering GET/POST command with full information besides your Integrail API secret.
* If the agent is executed via SDK, provide a sample script used to trigger the error.